Stage Lighting Equipment Manufacturer - LED Moving Head, LED Par Can

FAQ

Why choose Coyo Lighting?
Coyo Lighting is professional stage lighting fixture manufacture for 10 years, leading in area stage lighting equipment, our products with high quality and competitive price,by the global users.


How to Place an order?
Once you have browsed our website and found exactly what you are looking for, send us the quantity,item model and your shipping information to us. We will send you the total shipping charges,and then everything is ok, We will send you the pro forma invoice to complete your order process.

What forms of payment we accept?
We can accept T/T(Wire Transfer),Western Union and PayPal (need to pay 4.5% as PayPal fee), we prefer Western Union that we can receive the payment quickly, so we can arrange your order more early then you will get it earlier.
 

Can you give warranty of your products?
Yes, we extend a 100% satisfaction guarantee on all items for one year. Please feel free to feedback immediately if you are not pleased with our quality or service. For the overseas orders, we guarantee most accessories, but you have to help to find the problem cause by which parts, shoot the video and the help to replace the parts at you side to find the problem. However, lamp items must not be returned since the shipping cost is high. Provided emails with details including pictures, we will send you the Spare Parts of lights for free or compensate new ones in some coming orders. In some special cases we may turn to a discount as a solution.

1. We guarantee that all the products have been tested before shipping, warranty time for one year, from the date equipment arrival.
if there any damage caused in transit, we can not control the entire process, if so, we are happy to communicate with us friendly solution for replacing the spare part for free.
2. We offer free spare parts but shipping cost under customer party.the best way is sending the spare parts in your next order together.
3. If you persist in repair, the shipping cost for repair under the customer.
 

What is your minimum order requirement?
We have no minimum order requirement, but order more you get the more discount price from us!


Do you have products in stock?
Sorry, we do not always reserve stock. If there is any stock, we will inform you with details in the reply of your enquiry.
 

What shipping methods are available?
We ship small pakages(under 500KG) by UPS, DHL, FedEx, TNT or air shipping,or shipping by sea.
 

How do I know how much the shipping charges will be for my order?
Please send us item model with the quantity and your contury name, we will send you the total shipping charges for your order.
 

How do I get my shipment tracking number?
When your order is shipped via UPS, DHL, FedEx or TNT, we will send a shipping notice to your email address. The notice contains the carrier tracking number. Use that number to track your order.

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